How can you help your remote workers when you aren't there? Crisantos talks about AI-enabled analytics, remote coaching, and what the future of remote work may shake up to be.
In this informative podcast with Jason Forehand from RedSky, we discuss e911 (Enhanced 911) and how the evolving communications landscape is impacting the ability of businesses to deliver accurate 911 services to their employees. We dig into the regulatory and legislative arena and what businesses need to know about existing and potential regulations for companies (for example, 18 states already mandate e911) and how municipalities are working to keep their 911 systems current and able to take advantage of modern mobile technology.
We also discuss how mega-trends in business communications like SIP trunking, Unified Communications as a Service (UCaaS), mobility and remote working are impacting how businesses need to think about e911. If your business is scaling, you are planning on updating your communications platform or your state is adopting new legislation, this podcast is worth the listen.
Listen to this fascinating discussion with Chip Pickering, CEO of INCOMPAS (formerly COMPTEL), the industry association representing communications and technology companies large and small, advocating for laws and policies that promote competition, innovation and economic development. We discuss how the association has evolved to stay relevant in this hyper-evolving communications landscape, the way new technologies and business models are impacting the financial landscape for traditional networks and carriers, and how content providers like Twitter, Facebook and Amazon are participating and playing a role in growing the marketplace and promoting competition.
We also dig into the legislative and regulatory activities the association is focused on and what is happening within the FCC and Congress that is impacting the communications and internet industries. If you are interested in where the marketplace is headed and what the playing field looks like, this podcast is a must listen. If you want to learn more and get involved with INCOMPAS, register for their upcoming event in Washington, D.C. from April 10 - 13.
My thanks to Chip for his time and insights.
Multi-national businesses need to know the lay of the land and plan effectively to navigate the regulatory and technological hurdles associated with deploying SIP trunking globally. Those are some of the takeaways from my discussion with Brian Harrington, Associate Vice President and Product Manager for Tata Communications Global SIP Connect product line. If you are considering taking SIP (Session Initiation Protocol) on the road internationally, this is a must-listen interview. Check it out!
Communications technology has been an enabler of two significant trends. The rise of the remote, mobile and home worker and the reduction in the amount of office space that businesses require. These smaller offices are quickly being redesigned to take advantage of open floor plans to increase collaboration and in-office communications. These open offices have many benefits, but the resultant reduced privacy can negatively impact employees' ability to do heads-down work and stay on task. In this podcast interview with Mitch Friend, president of Plenom, the maker of the BusyLight and other 'presence management' related technology, we discuss these trends, where they're headed and how businesses are helping employees adapt to these new realities.
Communications was always as separate from business applications as the phone on your desk was from your computer. Now, developers are embedding communication functionality like voice, video and text, directly into applications to take customer interactions - and satisfaction - to a whole new level.
Listen to this podcast with Manav Khurana from Twilio as we discuss the benefits of embedding communications into business apps. We review their approach, their platform and the back end infrastructure that has convinced 750,000 developers to join their community.
In this informative podcast with Shawn Coyle, VP of Sales at ANPI, learn about how small and medium businesses are looking at Unified Communications, VoIP and Hosted PBX. What is driving them to invest, what concerns do they need to address and how can they leverage best practices to increase adoption so they realize the business benefits of this technology.
Listen to this informative podcast featuring Urban Gillis, the VP of Sales for headset maker Jabra, as we discuss how evolving communications technology, mobility and the move towards open office spaces is changing corporate culture. What does it mean to be part of a team when most of the people you work with aren't in the same building?
In this podcast, we dig into how medium and larger businesses are leveraging UC and the role the cloud plays in their plans. I’m joined by Henry Dewing a Strategic Marketing Executive and Senior Evangelist at Avaya to get his take on how the marketplace is evolving and how Avaya is helping customers migrate from legacy systems to more integrated UC-driven solutions to increase productivity and engagement.
An interview with Kevin Gulley, editor of The UC Buyer and Jeff Platon, CMO of Interactive Intelligence about the trends driving WebRTC to the forefront of Unified Communications discussions.