According to the CEO of CafeX, Rami Musallam, advanced collaboration is all about finding ways to eliminate friction in internal company processes as well as while interacting with customers. In this insightful podcast interview we dig into how cutting edge technologies, like Chime, their one-click video conferencing platform, are delivering seamless collaboration from the boardroom to the contact center.
We discuss what it really takes to make video a single click experience, whether you are at your desktop or using the company telepresence room. We also review how enabling collaboration technologies like desktop sharing, allows businesses to take customer care to the next level by saving time and lowering the risk of unhappy customers.
Take a listen, you'll be happy you did.
This year is the year of video, but so was last year, and next year will be the year of video as well. That's according to Ira Weinstein, video conferencing and collaboration specialist and partner at Wainhouse Research. We dig into how the video conferencing market is evolving, the challenges keeping it from meeting its promise and how new solutions from service providers, like Yorktel's Univago virtual meeting rrom platform, are starting to tear down those barriers and open up access to visual collaboration.
If you are an SMB or a larger enterprise looking for ways to take video to the next level in your company, this podcast is definitely worth the listen.
Web conferencing was a step up. Video conferencing, another step. However, ensuring that meetings are as effective as possible for all participants requires a new paradigm for visual collaboration. In this podcast interview with Dana Corey, the VP of Global Strategic Partnerships at Prysm, we discuss how a company most well known for their display wall technology, has created a unique software layer to take visual meetings to the next level.
By combining cutting edge, touch screen visual displays for in room meetings with a centralized meeting canvas software that allows all participants - regardless of location - to see, add, annotate and interact with any type of content, visual collaboration creates a new type of meeting workspace. We review how this type of environment builds upon and integrates with UC platforms, delivers mobility solutions for remote and home workers and keeps track of all meeting details in the cloud so participants can go back and revisit the specifics of each collaborative session. Definitely a must listen.
CafeX just won Best in Show at Enterprise Connect for their just-announced product, Chime. Chime is a product that looks to bring the simplicity of WebRTC to enterprise video, which it does with some pretty fancy technological footwork. In this interview with Sajeel Hussain the Chief Marketing Officer at CafeX we dig into the challenges inhibiting WebRTC adoption and the many issues keeping enterprise video conferencing from achieving the simplicity and quality that users demand.
We discuss how CafeX is addressing ease-of-use issues, transcoding, reducing network demand and simplifying the complex architecture of video deployments. If you are interested in making video a centerpiece of the way your organization works, this is a must listen.
Every successful tech project I’ve ever worked on starts with an assessment to get the lay of the land in order to develop an effective plan of attack. In this insight-filled interview with Joe Arena, the Senior Vice President of Advanced Services at video managed service provider Yorktel, we dig into what a video communications assessment project looks like, the components businesses should take into consideration when performing an assessment and how to take remote workers and external stakeholders into consideration when planning your approach.
We also discuss the components, such as networking, user experience, conference room upgrade path and software consolidation that are a part of most video execution projects.
Don't forget to subscribe to our podcasts at iTunes (they're great for the drive to work!) and stick with The UC Buyer for on-going insights into the way the communications and collaboration landscape is evolving.
In this informative podcast with Daryl Hutchings, the CEO of Collaboration Squared and maker of Ubeity, we discuss the state of video in corporate collaboration and how making all devices and video platforms play nice together finally means we are seeing businesses adopt a 'video first' corporate culture. What does interoperability mean, how can it change how companies communicate and what how can it help outfit small conference and huddle rooms? Listen to the podcast now to find out.